Summary
Where to find Teams guides, who to contact for technical problems, and how to get teaching help from CIDAT | TEC.
Body
Audience: Faculty and Staff
Start here: the Teams FAQ answers the most common questions in a couple of minutes.
- Something is broken (sign-in, installs, audio or video failures, a missing recording): contact The Hub at 773-298-HELP (4357) or Hub Chat.
- Teaching and course design with Teams (running a live online class, accessible recordings, moving a Zoom activity to Teams): submit a Faculty Software Assistance ticket for CIDAT | TEC. Tell us what you’re trying to do and what you’ve tried.
- Everything else: Microsoft Teams help center.
Guides: Quick Start and How-To · Coming from Zoom? · Leading a Team · Webinars and Town Halls