Popular Services

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


• Request a new ID or replacement ID
• Report various ID Issues


Students, faculty and staff may request assistance with accessing the mySXU portal.


How to connect your device to SXU network or place in a service ticket


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Link for self-service password reset system


Students, Faculty & Staff may request assistance with email functions.


* Assistance with software installation
* SPSS codes for off campus use


Canvas (technical) Support Hotline information.


Student requests for laptop loaners and/or software to support learning


Faculty & Staff may request reports of Colleague data.


Faculty & Staff hiring managers technology set up for new employees.


Faculty & staff may request assistance with Colleague processes.


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Alumni can request:
• netID
• Password
• Card


Get a Teams OR Canvas site created.


Instruction for Colleague navigation and consultation for Colleague module-specific training.


*Merge Courses
*Copy Course Content
*Additional Content Help


Troubleshooting and repairing software


Connect University owned printers to University owned devices.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Assistance with Microsoft Teams


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Assistance with educational software for students.