Multi-Factor Authentication (MFA)

Audience: All SXU Accounts

What is MFA?


Multi-Factor Authentication (MFA) is a two-step account login process where users are granted access to email and other applications only after successfully presenting an additional piece of unique information beyond the standard username & password credentials. 

For example, you will be asked to enter a time-based one-time code through an authenticator app such as ‘Microsoft Authenticator’, ‘Google Authenticator’ or ‘Duo Mobile’.   

Previously, Microsoft also allowed for MFA codes to be sent through SMS text message to your mobile phone, but beginning in September/October 2023, Microsoft will be phasing out the use of SMS for MFA purposes and will require the use of an authenticator app. 

Why use MFA?


Multi-Factor Authentication enhances the security of your SXU account and protects against possible compromise. MFA combines two independent credentials: what you know (SXU netID credentials) and what you have (time-based one-time code generated via an authenticator app). 

The goal of MFA is to create a layered defense that makes it much more difficult for an unauthorized person to access or compromise your account and is part of our ongoing institutional mission on cybersecurity. 

Please review and follow the steps in the PDF tutorial attached to this article.  

If you have any questions, please contact The Hub at 773-298-HELP (4357). 

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Article ID: 142124
Wed 3/16/22 2:30 PM
Wed 9/27/23 2:04 PM