Service Catalog

Categories (9)

Accounts & Access

• Cougar Card
• netID services
• VPN
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Software Assistance

• Teams OR Canvas Collaboration Site
• Installations
• Software quotes
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Classrooms, Labs & Meetings

• Room reservations/technology consultations
• Scantron requests
• Zoom assistance
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mySXU Portal & Colleague

• Colleague assistance, training
• Colleague report request
• Portal assistance
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CIDAT

• Canvas assistance
• Teams OR Canvas Collaboration Site
• Teaching software assistance
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Computers & Mobile Devices

• New employee set up/technology move
• Student laptop loaner requests
• Hardware quote
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Printing & Copying

• Printer installations & issues
• Paper/toner requests
• Printing/copying stations
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Email & Calendar

• Outlook/Exchange assistance
• MyMail assistance
• Calendar assistance
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WiFi & Network

• Wireless/wired internet connectivity support
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Services (3)

Webcheckout via the Hub

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

General Service Request

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Feedback

Suggest ways we can improve your experience with The Hub.