Service Catalog

Categories (10)

Accounts, Access, Cougar Card

• Cougar Card
• netID services

Software Assistance

• Software service requests
• Installations
• Software quotes

Classrooms, Labs & Meetings

• Room reservations/technology consultations
• Scantron requests
• Zoom assistance

mySXU Portal & Colleague

• Colleague assistance, training & reporting
• Portal (mySXU) assistance
• Portal (mySXU) Team Site assistance

CIDAT

• Canvas assistance
• Teaching software assistance

Production Services

• Event recording/live streaming/video editing
• Creative printing
• Multimedia content creation

Computers & Mobile Devices

University Software, office computers, mobile devices, technology moves, and quotes.

Printing & Copying

• Printer installations & issues
• Paper/toner requests
• Printing/copying stations

Email & Calendar

• Outlook/Exchange assistance
• MyMail assistance
• Calendar assistance

WiFi & Network

• Wireless/wired internet connectivity support

Services (3)

Webcheckout via the Hub

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

General Service Request

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Feedback

Suggest ways we can improve your experience with The Hub.