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Services or Offerings?
Alumni: alumni card, netID, password request
  1. Services
  2. Accounts & Access
Alumni can request:
• netID
• Password
• Card
Canvas Course Development
  1. Services
  2. CIDAT
  3. Instructor - Canvas Help
Faculty may find Canvas course content information or request a training session.
Canvas Organization Request
  1. Services
  2. CIDAT
  3. Instructor - Canvas Help
Faculty & Staff may request the creation a Canvas Organization.
Canvas Support for Faculty
  1. Services
  2. CIDAT
  3. Instructor - Canvas Help
Canvas (technical) Support Hotline information.
Canvas Technical Support
  1. Services
  2. CIDAT
  3. Student - Canvas Help
Canvas (technical) Support Hotline information.
Classroom, Lab & Meeting Space Technologies
  1. Services
  2. Classrooms, Labs & Meetings
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
CLEARED4
  1. Services
  2. Software Assistance
Tickets related to Covid-19 testing software CLEARED4.
Colleague Data Reporting
  1. Services
  2. mySXU Portal & Colleague
Faculty & Staff may request reports of Colleague data.
Colleague Process Request
  1. Services
  2. mySXU Portal & Colleague
Faculty & staff may request assistance with Colleague processes.
Colleague Training
  1. Services
  2. mySXU Portal & Colleague
Instruction for Colleague navigation and consultation for Colleague module-specific training.
Computer Issue
  1. Services
  2. Computers & Mobile Devices
  3. Computer, Laptop, Tablet & Smartphone Support
Get assistance with hardware diagnostics and repair
Copiers
  1. Services
  2. Printing & Copying
University Copiers
Cougar Card: add funds
  1. Services
  2. Accounts & Access
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Cougar Card: ID card
  1. Services
  2. Accounts & Access
• Request a new ID or replacement ID
• Report various ID Issues
Email Issue
  1. Services
  2. Email & Calendar
Students, Faculty & Staff may request assistance with email functions.