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Services or Offerings?
Alumni: alumni card, netID, password request
  1. Services
  2. Accounts & Access
Alumni can request:
• netID
• Password
• Card
Canvas Support for Faculty
  1. Services
  2. CIDAT
  3. Instructor - Canvas Help
Canvas (technical) Support Hotline information.
Canvas Technical Support
  1. Services
  2. CIDAT
  3. Student - Canvas Help
Canvas (technical) Support Hotline information.
Classroom, Lab & Meeting Space Technologies
  1. Services
  2. Classrooms, Labs & Meetings
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
Computer Issue
  1. Services
  2. Computers & Mobile Devices
  3. Computer, Laptop, Tablet & Smartphone Support
Get assistance with hardware diagnostics and repair
Cougar Card: add funds
  1. Services
  2. Accounts & Access
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Cougar Card: ID card
  1. Services
  2. Accounts & Access
• Request a new ID or replacement ID
• Report various ID Issues
Email Issue
  1. Services
  2. Email & Calendar
Students, Faculty & Staff may request assistance with email functions.
Hardware Quote
  1. Services
  2. Computers & Mobile Devices
  3. Computer, Laptop, Tablet & Smartphone Support
Request a hardware quote.
Microsoft Teams
  1. Services
  2. Software Assistance
Assistance with Microsoft Teams
Mobile Device E-mail Setup
  1. Services
  2. Computers & Mobile Devices
  3. Computer, Laptop, Tablet & Smartphone Support
SXU e-mail may be set up on your personal mobile device.
New Employee Tech Set Up
  1. Services
  2. Computers & Mobile Devices
Faculty & Staff hiring managers technology set up for new employees.
Paper
  1. Services
  2. Printing & Copying
Request paper for your University owned printer
Password Reset
  1. Services
  2. Accounts & Access
  3. Password reset: account locked out/disabled
Link for self-service password reset system
Portal: mySXU access
  1. Services
  2. Accounts & Access
Students, faculty and staff may request assistance with accessing the mySXU portal.