Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Student requests for laptop loaners and/or software to support learning

How to connect your device to SXU network or place in a service ticket

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Printing Issues?

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Students, Faculty & Staff may request assistance with email functions.

Students, faculty and staff may request assistance with accessing the mySXU portal.

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

VPN request for remote work

*Merge Courses
*Copy Course Content
*Additional Content Help

Troubleshooting and repairing software

* Assistance with software installation
* SPSS codes for off campus use

Faculty & Staff may request reports of Colleague data.

Get assistance with hardware diagnostics and repair

Link for self-service password reset system

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

Printing from off campus and residence halls

Request paper for your University owned printer

Assistance with Microsoft Teams

*Building Access
*Door Access

Faculty & staff may request assistance with Colleague processes.

Alumni can request:
• netID
• Password
• Card