Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Students, faculty and staff may request assistance with accessing the mySXU portal.

Link for self-service password reset system

Student requests for laptop loaners and/or software to support learning

Students, Faculty & Staff may request assistance with email functions.

Faculty & Staff may request reports of Colleague data.

Faculty & Staff hiring managers technology set up for new employees.

How to connect your device to SXU network or place in a service ticket

Faculty & staff may request assistance with Colleague processes.

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Canvas (technical) Support Hotline information.

* Assistance with software installation
* SPSS codes for off campus use

Connect University owned printers to University owned devices.

Technology moves and relocations

Request paper for your University owned printer

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Get assistance with hardware diagnostics and repair

Assistance with Microsoft Teams

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

Alumni can request:
• netID
• Password
• Card

Get a Teams OR Canvas site created.

University Copiers