Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Students, faculty and staff may request assistance with accessing the mySXU portal.

Student requests for laptop loaners and/or software to support learning

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Link for self-service password reset system

Students, Faculty & Staff may request assistance with email functions.

*Building Access
*Door Access

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

*Merge Courses
*Copy Course Content
*Additional Content Help

Printing Issues?

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

How to connect your device to SXU network or place in a service ticket

Assistance with Microsoft Teams

Troubleshooting and repairing software

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Technology moves and relocations

Request paper for your University owned printer

Faculty may request specific Scantron forms for use with their classes.

Get assistance with hardware diagnostics and repair

Canvas (technical) Support Hotline information.

Request a consultation on installed equipment, as well as equipment reservations

Printing from off campus and residence halls

Alumni can request:
• netID
• Password
• Card

Faculty & Staff hiring managers technology set up for new employees.