Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Student requests for laptop loaners and/or software to support learning


Faculty & Staff hiring managers technology set up for new employees.


Students, Faculty & Staff may request assistance with email functions.


Link for self-service password reset system


*Merge Courses
*Copy Course Content
*Additional Content Help


VPN request for remote work


* Assistance with software installation
* SPSS codes for off campus use


How to connect your device to SXU network or place in a service ticket


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Students, faculty and staff may request assistance with accessing the mySXU portal.


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Faculty & Staff may request reports of Colleague data.


Troubleshooting and repairing software


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Assistance with non-Canvas related educational software for faculty.


Get assistance with hardware diagnostics and repair


Canvas (technical) Support Hotline information.


Request paper for your University owned printer


Printing from off campus and residence halls