Popular Services

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

• Request a new ID or replacement ID
• Report various ID Issues

Student requests for laptop loaners and/or software to support learning

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Printing Issues?

Get assistance with hardware diagnostics and repair

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Link for self-service password reset system

Alumni can request:
• netID
• Password
• Card

Faculty & Staff may request reports of Colleague data.

Troubleshooting and repairing software

Request paper for your University owned printer

Assistance with Microsoft Teams

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Faculty & Staff hiring managers technology set up for new employees.

Get a Teams OR Canvas site created.

Students, Faculty & Staff may request assistance with email functions.

Technology moves and relocations

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

Printing from off campus and residence halls

Request a hardware quote.

Faculty may request specific Scantron forms for use with their classes.

Faculty may find Canvas course content information or request a training session.

Request toner for your University owned printer