Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Student requests for laptop loaners and/or software to support learning


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Link for self-service password reset system


How to connect your device to SXU network or place in a service ticket


* Assistance with software installation
* SPSS codes for off campus use


Students, Faculty & Staff may request assistance with email functions.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Assistance with Microsoft Teams


*Merge Courses
*Copy Course Content
*Additional Content Help


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Troubleshooting and repairing software


Get a Teams OR Canvas site created.


Faculty & Staff may request reports of Colleague data.


Faculty & staff may request assistance with Colleague processes.


VPN request for remote work


Connect University owned printers to University owned devices.


Request paper for your University owned printer


Faculty & Staff hiring managers technology set up for new employees.


Get assistance with hardware diagnostics and repair


Assistance with educational software for students.


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen