Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Technology moves and relocations


Get assistance with hardware diagnostics and repair


Student requests for laptop loaners and/or software to support learning


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Students, Faculty & Staff may request assistance with email functions.


Faculty & Staff may request reports of Colleague data.


Faculty & Staff hiring managers technology set up for new employees.


Link for self-service password reset system


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Get a Teams OR Canvas site created.


* Assistance with software installation
* SPSS codes for off campus use


University Phone Assistance


SXU e-mail may be set up on your personal mobile device.


Faculty & staff may request assistance with Colleague processes.


Alumni can request:
• netID
• Password
• Card


Troubleshooting and repairing software


How to connect your device to SXU network or place in a service ticket


Assistance with Microsoft Teams


Assistance with non-Canvas related educational software for faculty.


Request toner for your University owned printer


Request paper for your University owned printer