Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Link for self-service password reset system


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Students, Faculty & Staff may request assistance with email functions.


Get assistance with hardware diagnostics and repair


Request paper for your University owned printer


Student requests for laptop loaners and/or software to support learning


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


* Assistance with software installation
* SPSS codes for off campus use


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Students, faculty and staff may request assistance with accessing the mySXU portal.


VPN request for remote work


Request a consultation on installed equipment, as well as equipment reservations


Connect University owned printers to University owned devices.


Printing from off campus and residence halls


Assistance with educational software for students.


How to connect your device to SXU network or place in a service ticket


Troubleshooting and repairing software


*Building Access
*Door Access


*Merge Courses
*Copy Course Content
*Additional Content Help