Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


How to connect your device to SXU network or place in a service ticket


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Link for self-service password reset system


Student requests for laptop loaners and/or software to support learning


Students, Faculty & Staff may request assistance with email functions.


Get a Teams OR Canvas site created.


* Assistance with software installation
* SPSS codes for off campus use


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Students, faculty and staff may request assistance with accessing the mySXU portal.


Faculty & Staff hiring managers technology set up for new employees.


SXU e-mail may be set up on your personal mobile device.


Request paper for your University owned printer


VPN request for remote work


Assistance with Microsoft Teams


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


*Building Access
*Door Access


Faculty & staff may request assistance with Colleague processes.


Get assistance with hardware diagnostics and repair


Assistance with non-Canvas related educational software for faculty.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Request a consultation on installed equipment, as well as equipment reservations