Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


How to connect your device to SXU network or place in a service ticket


Student requests for laptop loaners and/or software to support learning


Link for self-service password reset system


* Assistance with software installation
* SPSS codes for off campus use


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Alumni can request:
• netID
• Password
• Card


Troubleshooting and repairing software


Get assistance with hardware diagnostics and repair


Students, Faculty & Staff may request assistance with email functions.


*Merge Courses
*Copy Course Content
*Additional Content Help


Canvas (technical) Support Hotline information.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Assistance with educational software for students.


Printing from off campus and residence halls


Get a Teams OR Canvas site created.


University Copiers


Request paper for your University owned printer


Request a consultation on installed equipment, as well as equipment reservations