Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Student requests for laptop loaners and/or software to support learning


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Link for self-service password reset system


Students, Faculty & Staff may request assistance with email functions.


*Building Access
*Door Access


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


*Merge Courses
*Copy Course Content
*Additional Content Help


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


How to connect your device to SXU network or place in a service ticket


Assistance with Microsoft Teams


Troubleshooting and repairing software


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Technology moves and relocations


Request paper for your University owned printer


Faculty may request specific Scantron forms for use with their classes.


Get assistance with hardware diagnostics and repair


Canvas (technical) Support Hotline information.


Request a consultation on installed equipment, as well as equipment reservations


Printing from off campus and residence halls


Alumni can request:
• netID
• Password
• Card


Faculty & Staff hiring managers technology set up for new employees.