Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Student requests for laptop loaners and/or software to support learning


How to connect your device to SXU network or place in a service ticket


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Students, Faculty & Staff may request assistance with email functions.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


VPN request for remote work


*Merge Courses
*Copy Course Content
*Additional Content Help


Troubleshooting and repairing software


* Assistance with software installation
* SPSS codes for off campus use


Faculty & Staff may request reports of Colleague data.


Get assistance with hardware diagnostics and repair


Link for self-service password reset system


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Printing from off campus and residence halls


Request paper for your University owned printer


Assistance with Microsoft Teams


*Building Access
*Door Access


Faculty & staff may request assistance with Colleague processes.


Alumni can request:
• netID
• Password
• Card