• Request a new ID or replacement ID• Report various ID Issues
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Student requests laptop loaners and software to support remote learning
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
• Add funds• Check balance• Pop-ups• Report Cougar Card lost or stolen
Assistance with educational software for students.
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
How to connect your device to SXU network or place in a service ticket
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Faculty & Staff may request reports of Colleague data.
Zoom Meeting
Alumni can request:• netID• Password• Card
VPN request for remote work
Get assistance with hardware diagnostics and repair
Printing Issues?
Faculty & Staff hiring managers technology set up for new employees.
Assistance with software installation
Link for self-service password reset system
Students, Faculty & Staff may request assistance with email functions.
Faculty & staff may request assistance with Colleague processes.
Assistance with non-Canvas related educational software for faculty.
Request a consultation on installed equipment, as well as equipment reservations
Request paper for your University owned printer
Printing from off campus and residence halls
Request Assistance with an existing or creation of a Portal (mySXU) Team Site.