Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Link for self-service password reset system


Get assistance with hardware diagnostics and repair


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


How to connect your device to SXU network or place in a service ticket


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Student requests for laptop loaners and/or software to support learning


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Faculty & Staff may request reports of Colleague data.


VPN request for remote work


Faculty may find Canvas course content information or request a training session.


Faculty may request specific Scantron forms for use with their classes.


*Building Access
*Door Access


Request toner for your University owned printer


Request a consultation on installed equipment, as well as equipment reservations


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Students, Faculty & Staff may request assistance with email functions.


Printing from off campus and residence halls


Students, faculty and staff may request assistance with accessing the mySXU portal.


Request paper for your University owned printer


Canvas (technical) Support Hotline information.