Popular Services
• Request a new ID or replacement ID
• Report various ID Issues
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Link for self-service password reset system
Get assistance with hardware diagnostics and repair
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Student requests for laptop loaners and/or software to support learning
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
How to connect your device to SXU network or place in a service ticket
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Faculty & Staff may request reports of Colleague data.
Students, faculty and staff may request assistance with accessing the mySXU portal.
Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.
Faculty may find Canvas course content information or request a training session.
Faculty & Staff hiring managers technology set up for new employees.
Alumni can request:
• netID
• Password
• Card