Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Student requests laptop loaners and software to support remote learning

Printing Issues?

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Link for self-service password reset system

Assistance with software installation

Faculty & Staff hiring managers technology set up for new employees.

Students, Faculty & Staff may request assistance with email functions.

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Alumni can request:
• netID
• Password
• Card

How to connect your device to SXU network or place in a service ticket

Faculty & Staff may request reports of Colleague data.

Students, faculty and staff may request assistance with accessing the mySXU portal.

Assistance with educational software for students.

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Troubleshooting and repairing software

Faculty & Staff may request the creation a Canvas Organization.

Assistance with non-Canvas related educational software for faculty.

Get assistance with hardware diagnostics and repair

Canvas (technical) Support Hotline information.

Tickets related to Covid-19 testing software CLEARED4.

VPN request for remote work

Request Assistance with an existing or creation of a Portal (mySXU) Team Site.