Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Student requests laptop loaners and software to support remote learning

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Assistance with educational software for students.

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

How to connect your device to SXU network or place in a service ticket

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Faculty & Staff may request reports of Colleague data.

Zoom Meeting

Alumni can request:
• netID
• Password
• Card

VPN request for remote work

Get assistance with hardware diagnostics and repair

Printing Issues?

Faculty & Staff hiring managers technology set up for new employees.

Assistance with software installation

Link for self-service password reset system

Students, Faculty & Staff may request assistance with email functions.

Faculty & staff may request assistance with Colleague processes.

Assistance with non-Canvas related educational software for faculty.

Request a consultation on installed equipment, as well as equipment reservations

Request paper for your University owned printer

Printing from off campus and residence halls

Request Assistance with an existing or creation of a Portal (mySXU) Team Site.