Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Students, faculty and staff may request assistance with accessing the mySXU portal.

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Get assistance with hardware diagnostics and repair

Student requests for laptop loaners and/or software to support learning

Faculty & Staff hiring managers technology set up for new employees.

*Building Access
*Door Access

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Students, Faculty & Staff may request assistance with email functions.

* Assistance with software installation
* SPSS codes for off campus use

VPN request for remote work

Troubleshooting and repairing software

Link for self-service password reset system

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Get a Teams OR Canvas site created.

Faculty & Staff may request reports of Colleague data.

Connect University owned printers to University owned devices.

Assistance with non-Canvas related educational software for faculty.

Faculty & staff may request assistance with Colleague processes.

How to connect your device to SXU network or place in a service ticket

Assistance with Microsoft Teams

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

Canvas (technical) Support Hotline information.

Alumni can request:
• netID
• Password
• Card