Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Student requests for laptop loaners and/or software to support learning


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


How to connect your device to SXU network or place in a service ticket


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Students, faculty and staff may request assistance with accessing the mySXU portal.


*Building Access
*Door Access


Get assistance with hardware diagnostics and repair


Get a Teams OR Canvas site created.


*Merge Courses
*Copy Course Content
*Additional Content Help


Link for self-service password reset system


Printing from off campus and residence halls


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


* Assistance with software installation
* SPSS codes for off campus use


Request paper for your University owned printer


Students, Faculty & Staff may request assistance with email functions.


Troubleshooting and repairing software


Canvas (technical) Support Hotline information.


Assistance with Microsoft Teams


Alumni can request:
• netID
• Password
• Card


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Faculty & Staff may request reports of Colleague data.