• Request a new ID or replacement ID• Report various ID Issues
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Student requests laptop loaners and software to support remote learning
Printing Issues?
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
Link for self-service password reset system
Assistance with software installation
Faculty & Staff hiring managers technology set up for new employees.
Students, Faculty & Staff may request assistance with email functions.
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Alumni can request:• netID• Password• Card
How to connect your device to SXU network or place in a service ticket
Faculty & Staff may request reports of Colleague data.
Students, faculty and staff may request assistance with accessing the mySXU portal.
Assistance with educational software for students.
• Add funds• Check balance• Pop-ups• Report Cougar Card lost or stolen
Troubleshooting and repairing software
Faculty & Staff may request the creation a Canvas Organization.
Assistance with non-Canvas related educational software for faculty.
Get assistance with hardware diagnostics and repair
Canvas (technical) Support Hotline information.
Tickets related to Covid-19 testing software CLEARED4.
VPN request for remote work
Request Assistance with an existing or creation of a Portal (mySXU) Team Site.