Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Student requests for laptop loaners and/or software to support learning


Link for self-service password reset system


Faculty & Staff hiring managers technology set up for new employees.


* Assistance with software installation
* SPSS codes for off campus use


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


VPN request for remote work


Students, Faculty & Staff may request assistance with email functions.


Students, faculty and staff may request assistance with accessing the mySXU portal.


*Building Access
*Door Access


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Get assistance with hardware diagnostics and repair


Faculty may find Canvas course content information or request a training session.


Technology moves and relocations


How to connect your device to SXU network or place in a service ticket


Faculty may request specific Scantron forms for use with their classes.


Assistance with non-Canvas related educational software for faculty.


*Merge Courses
*Copy Course Content
*Additional Content Help


Faculty & Staff may request reports of Colleague data.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


University Copiers