Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
• Request a new ID or replacement ID• Report various ID Issues
Get assistance with hardware diagnostics and repair
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Faculty & Staff may request reports of Colleague data.
Link for self-service password reset system
Request Assistance with an existing or creation of a Portal (mySXU) Team Site.
Assistance with software installation
Faculty & staff may request assistance with Colleague processes.
Request paper for your University owned printer
Student requests laptop loaners and software to support remote learning
Alumni can request:• netID• Password• Card
Troubleshooting and repairing software
How to connect your device to SXU network or place in a service ticket
Students, faculty and staff may request assistance with accessing the mySXU portal.
Faculty & Staff hiring managers technology set up for new employees.
• Add funds• Check balance• Pop-ups• Report Cougar Card lost or stolen
Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.
Assistance with educational software for students.
Students, Faculty & Staff may request assistance with email functions.
Faculty may find Canvas course content information or request a training session.
Request software quote.
Printing Issues?
Connect University owned printers to University owned devices.