Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
• Request a new ID or replacement ID• Report various ID Issues
Student requests for laptop loaners and/or software to support learning
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Printing Issues?
Get assistance with hardware diagnostics and repair
• Add funds• Check balance• Pop-ups• Report Cougar Card lost or stolen
Link for self-service password reset system
Alumni can request:• netID• Password• Card
Faculty & Staff may request reports of Colleague data.
Troubleshooting and repairing software
Request paper for your University owned printer
Assistance with Microsoft Teams
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
Faculty & Staff hiring managers technology set up for new employees.
Get a Teams OR Canvas site created.
Students, Faculty & Staff may request assistance with email functions.
Technology moves and relocations
Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.
Printing from off campus and residence halls
Request a hardware quote.
Faculty may request specific Scantron forms for use with their classes.
Faculty may find Canvas course content information or request a training session.
Request toner for your University owned printer