Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


*Merge Courses
*Copy Course Content
*Additional Content Help


Students, faculty and staff may request assistance with accessing the mySXU portal.


Students, Faculty & Staff may request assistance with email functions.


Faculty & Staff hiring managers technology set up for new employees.


Student requests for laptop loaners and/or software to support learning


How to connect your device to SXU network or place in a service ticket


*Building Access
*Door Access


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Get assistance with hardware diagnostics and repair


Get a Teams OR Canvas site created.


Technology moves and relocations


Faculty & staff may request assistance with Colleague processes.


* Assistance with software installation
* SPSS codes for off campus use


Faculty & Staff may request reports of Colleague data.


University Phone Assistance


VPN request for remote work


Canvas (technical) Support Hotline information.


Alumni can request:
• netID
• Password
• Card


Canvas (technical) Support Hotline information.


Troubleshooting and repairing software


Link for self-service password reset system