Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Link for self-service password reset system

Students, faculty and staff may request assistance with accessing the mySXU portal.

Students, Faculty & Staff may request assistance with email functions.

*Building Access
*Door Access

Get assistance with hardware diagnostics and repair

Student requests for laptop loaners and/or software to support learning

Faculty & Staff hiring managers technology set up for new employees.

VPN request for remote work

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Troubleshooting and repairing software

Faculty & Staff may request reports of Colleague data.

University Phone Assistance

Get a Teams site created.

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Alumni can request:
• netID
• Password
• Card

Faculty & staff may request assistance with Colleague processes.

Printing Issues?

* Assistance with software installation
* SPSS codes for off campus use

How to connect your device to SXU network or place in a service ticket

SXU e-mail may be set up on your personal mobile device.