Popular Services
• Request a new ID or replacement ID
• Report various ID Issues
Students, faculty and staff may request assistance with accessing the mySXU portal.
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Student requests for laptop loaners and/or software to support learning
Link for self-service password reset system
Get assistance with hardware diagnostics and repair
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
*Merge Courses
*Copy Course Content
*Additional Content Help
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Faculty & Staff hiring managers technology set up for new employees.
Faculty & Staff may request reports of Colleague data.
Alumni can request:
• netID
• Password
• Card
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Faculty may find Canvas course content information or request a training session.
Connect University owned printers to University owned devices.
Faculty & staff may request assistance with Colleague processes.