Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Can't find the right service? Select "General Support" for assistance.

Assistance with software installation

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Faculty may find Canvas course content information or request a training session.

Alumni can request:
• netID
• Password
• Card

Students, faculty and staff may request assistance with accessing the mySXU portal.

Faculty & Staff may request reports of Colleague data.

Get assistance with hardware diagnostics and repair

Assistance with non-Canvas related educational software for faculty.

Assistance with educational software for students.

Troubleshooting and repairing software

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Students, Faculty & Staff may request assistance with email functions.

Printing Issues?

Link for self-service password reset system

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Suggest ways we can improve your experience with The Hub.

Technology moves and relocations

Faculty & Staff hiring managers technology set up for new employees.

Request Assistance with an existing or creation of a Portal (mySXU) Team Site.

Canvas (technical) Support Hotline information.

Request paper for your University owned printer

Printing from off campus and residence halls

Connect University owned printers to University owned devices.