Popular Services

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID


* Assistance with software installation
* SPSS codes for off campus use


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Link for self-service password reset system


Request a consultation on installed equipment, as well as equipment reservations


Troubleshooting and repairing software


Student requests for laptop loaners and/or software to support learning


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Faculty & Staff may request reports of Colleague data.


How to connect your device to SXU network or place in a service ticket


*Building Access
*Door Access


Request software quote.


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


• Add funds
• Check balance
• Report Cougar Card lost or stolen


Faculty & Staff hiring managers technology set up for new employees.


Get assistance with hardware diagnostics and repair


Students, Faculty & Staff may request assistance with email functions.


VPN request for remote work


Canvas (technical) Support Hotline information.


Connect University owned printers to University owned devices.


Technology moves and relocations


BoodleBox is where your team and AI collaborate in one shared workspace.