Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID

Student requests for laptop loaners and/or software to support learning

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

How to connect your device to SXU network or place in a service ticket

Troubleshooting and repairing software

• Add funds
• Check balance
• Report Cougar Card lost or stolen

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Link for self-service password reset system

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

* Assistance with software installation
* SPSS codes for off campus use

Printing from off campus and residence halls

Faculty & Staff hiring managers technology set up for new employees.

*Building Access
*Door Access

Printing Issues?

Faculty & Staff may request reports of Colleague data.

Get assistance with hardware diagnostics and repair

Students, Faculty & Staff may request assistance with email functions.

Get a Teams site created.

Alumni can request:
• netID
• Password
• Card

*Merge Courses
*Copy Course Content
*Additional Content Help

Technology moves and relocations

VPN request for remote work

Assistance with educational software for students.

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.