Popular Services

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

• Request a new ID or replacement ID
• Report various ID Issues

Link for self-service password reset system

*Building Access
*Door Access

Student requests for laptop loaners and/or software to support learning

Get assistance with hardware diagnostics and repair

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Faculty & Staff may request reports of Colleague data.

VPN request for remote work

Troubleshooting and repairing software

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Students, faculty and staff may request assistance with accessing the mySXU portal.

Printing Issues?

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Assistance with Microsoft Teams

Students, Faculty & Staff may request assistance with email functions.

Faculty & Staff hiring managers technology set up for new employees.

Faculty may request specific Scantron forms for use with their classes.

Request paper for your University owned printer

How to connect your device to SXU network or place in a service ticket

Alumni can request:
• netID
• Password
• Card

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Technology moves and relocations

Request a consultation on installed equipment, as well as equipment reservations

Faculty & staff may request assistance with Colleague processes.