Popular Services

• Request a new ID or replacement ID
• Report various ID Issues

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Student requests laptop loaners and software to support remote learning

Troubleshooting and repairing software

Faculty & Staff may request reports of Colleague data.

Faculty & Staff hiring managers technology set up for new employees.

Link for self-service password reset system

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Faculty & staff may request assistance with Colleague processes.

Alumni can request:
• netID
• Password
• Card

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Get assistance with hardware diagnostics and repair

Technology moves and relocations

Zoom Meeting

Assistance with educational software for students.

Assistance with non-Canvas related educational software for faculty.

Get a Teams OR Canvas site created.

Connect University owned printers to University owned devices.

Printing Issues?

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Assistance with software installation

Request toner for your University owned printer

VPN request for remote work

University Copiers

Request paper for your University owned printer