Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Student requests for laptop loaners and/or software to support learning


Students, Faculty & Staff may request assistance with email functions.


Students, faculty and staff may request assistance with accessing the mySXU portal.


Get assistance with hardware diagnostics and repair


Get a Teams OR Canvas site created.


* Assistance with software installation
* SPSS codes for off campus use


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Alumni can request:
• netID
• Password
• Card


*Merge Courses
*Copy Course Content
*Additional Content Help


Faculty & Staff hiring managers technology set up for new employees.


*Building Access
*Door Access


Assistance with educational software for students.


Troubleshooting and repairing software


Assistance with Microsoft Teams


Link for self-service password reset system


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


VPN request for remote work


Canvas (technical) Support Hotline information.


University Copiers


Canvas (technical) Support Hotline information.


Technology moves and relocations


University Phone Assistance