Popular Services

• Request a new ID or replacement ID
• Report various ID Issues
* Submit a photo for your ID


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Link for self-service password reset system


Students, Faculty & Staff may request assistance with email functions.


Student requests for laptop loaners and/or software to support learning


Students, faculty and staff may request assistance with accessing the mySXU portal.


VPN request for remote work


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


*Building Access
*Door Access


• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen


Faculty & Staff hiring managers technology set up for new employees.


Troubleshooting and repairing software


Get assistance with hardware diagnostics and repair


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Technology moves and relocations


Canvas (technical) Support Hotline information.


Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.


Faculty & Staff may request reports of Colleague data.


*Merge Courses
*Copy Course Content
*Additional Content Help


Thank you for noticing a technology Issue. Please fill out this brief form for assistance.


Alumni can request:
• netID
• Password
• Card


Request a consultation on installed equipment, as well as equipment reservations


Request paper for your University owned printer