Popular Services

• Request a new ID or replacement ID
• Report various ID Issues


Students, faculty and staff may request assistance with accessing the mySXU portal.


Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.


Get assistance with hardware diagnostics and repair


Technology moves and relocations


Students, Faculty & Staff may request assistance with email functions.


Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.


Faculty & Staff may request reports of Colleague data.


Faculty & staff may request assistance with Colleague processes.


Faculty & Staff hiring managers technology set up for new employees.


Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.


Student requests for laptop loaners and/or software to support learning


Get a Teams OR Canvas site created.


Alumni can request:
• netID
• Password
• Card


Assistance with Microsoft Teams


VPN request for remote work


SXU e-mail may be set up on your personal mobile device.


Link for self-service password reset system


* Assistance with software installation
* SPSS codes for off campus use


University Phone Assistance


How to connect your device to SXU network or place in a service ticket


Request toner for your University owned printer


Assistance with non-Canvas related educational software for faculty.


Assistance with educational software for students.