Accounts & Access

• Cougar Card
• netID services
• VPN

Categories (1)

Password reset: account locked out/disabled

• Password resets
• Unlocking disabled/suspended accounts

Services (5)

Alumni: alumni card, netID, password request

Alumni can request:
• netID
• Password
• Card

Cougar Card: add funds

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

Cougar Card: ID card

• Request a new ID or replacement ID
• Report various ID Issues

Portal: mySXU access

Students, faculty and staff may request assistance with accessing the mySXU portal.

VPN for Remote Work

VPN request for remote work