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Accounts & Access
Accounts & Access
• Cougar Card
* Building & Door Access
• netID services
• VPN
Categories (1)
Password reset: account locked out/disabled
• Password resets
• Unlocking disabled/suspended accounts
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Services (6)
Alumni: alumni card, netID, password request
Alumni can request:
• netID
• Password
• Card
Building & Door Access
*Building Access
*Door Access
Cougar Card: add funds
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Cougar Card: ID card
• Request a new ID or replacement ID
• Report various ID Issues
Portal: mySXU access
Students, faculty and staff may request assistance with accessing the mySXU portal.
VPN for Remote Work
VPN request for remote work
Popular Services
General Service Request
Cougar Card: ID card
Technology Support (Students Only)
Printing Issues
Webcheckout via the Hub
My Recently Visited Services
Portal: mySXU access
Cougar Card: ID card
Password Reset
General Service Request
University Phone System
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