Assistance with educational software for students.
Canvas (technical) Support Hotline information.
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
Get assistance with hardware diagnostics and repair
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Request a consultation on installed equipment, as well as equipment reservations
Student requests for laptop loaners and/or software to support learning
Faculty may request specific Scantron forms for use with their classes.
• Request a new ID or replacement ID
• Report various ID Issues
Students, faculty and staff may request assistance with accessing the mySXU portal.
Assistance with Microsoft Teams
Assistance with software installation
Troubleshooting and repairing software
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Link for self-service password reset system
Faculty & Staff hiring managers technology set up for new employees.
Students, Faculty & Staff may request assistance with email functions.
Printing from off campus and residence halls
Faculty & Staff may request reports of Colleague data.
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Faculty & staff may request assistance with Colleague processes.
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen