Instruction for Colleague navigation and consultation for Colleague module-specific training.
Canvas (technical) Support Hotline information.
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Get assistance with hardware diagnostics and repair
Faculty & staff may request assistance with Colleague processes.
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Connect University owned printers to University owned devices.
Student requests laptop loaners and software to support remote learning
• Request a new ID or replacement ID
• Report various ID Issues
Assistance with software installation
Troubleshooting and repairing software
Assistance with educational software for students.
Faculty may request specific Scantron forms for use with their classes.
Alumni can request:
• netID
• Password
• Card
Request Assistance with an existing or creation of a Portal (mySXU) Team Site.
Students, faculty and staff may request assistance with accessing the mySXU portal.
Link for self-service password reset system
Request paper for your University owned printer
Printing from off campus and residence halls
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Assistance with non-Canvas related educational software for faculty.
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
Suggest ways we can improve your experience with The Hub.