Reading Tax Information (1098’s, 1099’s, W2’s) on iOS mobile devices (iPad, iPhone)

Tags Tax PDF W2

Audience: Faculty, Students & Staff

Reading Tax Information (1098’s, 1099’s, W2’s) on mobile device like iPad, iPhone, etc, will require Adobe Reader app.

Safari on iOS devices opens pdf documents as blank. This is a known iOS bug.The browser will not automatically open PDF documents in Adobe or any other app.  The below steps can be used to work around the issue on iOS devices:

  1. Download the Adobe Reader app (or any other pdf reader) from the Apple store.
  2. Select tax document through Self-Service as you normally would.
  3. Tap the blank PDF and choose the Open in or the  More... option. 
  4. Choose to open the PDF in Adobe Reader (or your choice of pdf reader).


Was this helpful?
0% helpful - 2 reviews


Article ID: 23791
Fri 1/27/17 5:44 PM
Fri 1/27/17 6:23 PM