Colleague - Unisession Exception Error

Audience: Faculty & Staff

Explanation and Resolution to the Colleague Unisession Exception Error

Error Message / Colleague: 

Login Failed

Unisession Exception-39207: Error [39207] occurred on server.  Possible client-side licensing failure.

 

Explanation

User cannot log into Colleague because they do not have colleagueusers group in AD, nor SOD record in Colleague. 

Credentials need to be requested by manager/Dean and sent to Bill Rogers for creation.

 NOTE The Unisession client side licensing failure is due to not having proper AD access to Colleague.

Was this helpful?
100% helpful - 1 review
Print Article

Details

Article ID: 11439
Created
Tue 3/1/16 2:47 PM
Modified
Tue 3/1/16 2:50 PM