Services A-Z (49)

Alumni can request:
• netID
• Password
• Card

Faculty may find Canvas course content information or request a training session.

Faculty & Staff may request the creation a Canvas Organization.

Canvas (technical) Support Hotline information.

Canvas (technical) Support Hotline information.

Thank you for noticing a technology Issue. Please fill out this brief form for assistance.

Tickets related to Covid-19 testing software CLEARED4.

Faculty & Staff may request reports of Colleague data.

Faculty & staff may request assistance with Colleague processes.

Instruction for Colleague navigation and consultation for Colleague module-specific training.

Get assistance with hardware diagnostics and repair

University Copiers

• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen

• Request a new ID or replacement ID
• Report various ID Issues

Students, Faculty & Staff may request assistance with email functions.

Assistance with non-Canvas related educational software for faculty.

Suggest ways we can improve your experience with The Hub.

Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.

Request a hardware quote.

SXU e-mail may be set up on your personal mobile device.

Faculty & Staff hiring managers technology set up for new employees.

Request paper for your University owned printer

Link for self-service password reset system

Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.

Request Assistance with an existing or creation of a Portal (mySXU) Team Site.

Students, faculty and staff may request assistance with accessing the mySXU portal.

Connect University owned printers to University owned devices.

Printing Issues?

Student requests laptop loaners and software to support remote learning

Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.

Faculty may request specific Scantron forms for use with their classes.

Assistance with software installation

Troubleshooting and repairing software

Request software quote.

Assistance with educational software for students.

Request a consultation on installed equipment, as well as equipment reservations

Technology moves and relocations

Request toner for your University owned printer

VPN request for remote work

Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.

Printing from off campus and residence halls

How to connect your device to SXU network or place in a service ticket

Zoom Meeting