Services A-Z (47)
Accounts & Access
Alumni can request:
• netID
• Password
• Card
CIDAT / Instructor - Canvas Help
Faculty may find Canvas course content information or request a training session.
CIDAT / Instructor - Canvas Help
Canvas (technical) Support Hotline information.
CIDAT / Student - Canvas Help
Canvas (technical) Support Hotline information.
Classrooms, Labs & Meetings
Thank you for noticing a technology Issue. Please fill out this brief form for assistance.
mySXU Portal & Colleague
Faculty & Staff may request reports of Colleague data.
mySXU Portal & Colleague
Faculty & staff may request assistance with Colleague processes.
mySXU Portal & Colleague
Instruction for Colleague navigation and consultation for Colleague module-specific training.
Computers & Mobile Devices / Computer, Laptop, Tablet & Smartphone Support
Get assistance with hardware diagnostics and repair
Printing & Copying
University Copiers
Accounts & Access
• Add funds
• Check balance
• Pop-ups
• Report Cougar Card lost or stolen
Accounts & Access
• Request a new ID or replacement ID
• Report various ID Issues
Email & Calendar
Students, Faculty & Staff may request assistance with email functions.
CIDAT / CIDAT Software Assistance
Assistance with non-Canvas related educational software for faculty.
Suggest ways we can improve your experience with The Hub.
Use the General Service Request form if you are unable to identify a specific service. To ensure your request is addressed in a timely manner, please use the correct Hub Service Request form, as the General Service Request has the lowest priority.
Computers & Mobile Devices / Computer, Laptop, Tablet & Smartphone Support
Request a hardware quote.
Computers & Mobile Devices / Computer, Laptop, Tablet & Smartphone Support
SXU e-mail may be set up on your personal mobile device.
Computers & Mobile Devices
Faculty & Staff hiring managers technology set up for new employees.
Printing & Copying
Request paper for your University owned printer
Accounts & Access / Password reset: account locked out/disabled
Link for self-service password reset system
mySXU Portal & Colleague
Students, Faculty & Staff may request assistance with any of the portal (mySXU) functions.
Accounts & Access
Students, faculty and staff may request assistance with accessing the mySXU portal.
Printing & Copying
Connect University owned printers to University owned devices.
Printing & Copying
Printing Issues?
Computers & Mobile Devices
Student requests laptop loaners and software to support remote learning
Classrooms, Labs & Meetings
Reserve locations on campus through the 25Live web reservation system. Search for room availability on campus and book a room for an event.
Classrooms, Labs & Meetings
Faculty may request specific Scantron forms for use with their classes.
Software Assistance
Assistance with software installation
Software Assistance
Troubleshooting and repairing software
Software Assistance
Request software quote.
CIDAT / CIDAT Software Assistance
Assistance with educational software for students.
Software Assistance
Get a Teams OR Canvas site created.
Classrooms, Labs & Meetings
Request a consultation on installed equipment, as well as equipment reservations
Computers & Mobile Devices
Technology moves and relocations
Printing & Copying
Request toner for your University owned printer
Accounts & Access
VPN request for remote work
Current students, faculty, and staff can reserve and check out multimedia equipment through our self-service center.
Printing & Copying
Printing from off campus and residence halls
WiFi & Network
How to connect your device to SXU network or place in a service ticket
Classrooms, Labs & Meetings
Zoom Meeting